If there’s any element of business marketing that has changed with the digital boom, it’s reviews.
Positive reviews were once word-of-mouth opinions used to motivate your team and refine your processes. Now, the digital impressions you leave with customers can significantly impact whether your business grows—or whether those customers go elsewhere.
At Neighbourhood Networks, we know that you’ve worked hard to build a strong reputation. We also know that a few unanswered negative reviews could hurt your future sales. Customers are faced with dozens of businesses trying to serve their needs, and our team will help you communicate why you are the best option for them.
Our review management software monitors all of the major review sites and alerts you to any new reviews or mentions. We’ll even suggest an appropriate response, so it’s easy to reach out and connect with your customers. You can even customize the templates to make your response as unique as your business is!